Frequently Asked Questions

HOUSE RULES

Our main play floor is intended for children from 9 months to 10 years. And of course, it's for parents who are looking for a safe place to take their kids for enrichment play!

All children must be supervised at all times by a parent or guardian over the age of 16 at all times. No unattended children, please. Parents are expected to supervise their children in order to ensure a safe and respectful environment for everyone. There is no additional charge for supervising adults.

For the safety of all our guests, we ask that everyone remove their shoes upon entering the facility, and that all children wear grip socks on the play floor. Hands must be washed or sanitized upon entering the facility. Please refrain from visiting if you or your children are feeling sick or having any transmissale condition (e.g. headlice, chickenpox, ticks, hand foot and mouth).

No outside food or drinks will be permitted, with the exception of reusable water bottles, baby food, and birthday parties. Snacks and really good coffee are available for purchase - we ask that your keep food in designated areas and wash or sanitize hands after eating to avoid spreading germs.

We're open 9:30AM to 6PM every day!

We charge $25 per child for a one-time pass (up to three hours of play). We have discounts for siblings, kids under 9 months are free when accompanying a sibling, and there is no charge for supervising adults.

We also offer 5-for-4 punch passes.

Birthday Parties

Real-time availability and bookings are managed through our booking system. The easiest way is to book online, but you can also book in person at Play Area!

We run birthday parties in two-hour slots. We host parties on weekends as well as weekdays after school. You can view realtime availability and book here.

You've got options! We have two party zones on our main play floor, which are designed so that parents can socialize while also watching their kids play. The Medium Zone has a capacity of 24 grownups and kids. The Large Zone has a capacity of 35 grownups and kids. We also offer a buyout for larger or more exclusive parties of 60-100, but only at select times.

Can arrive 15 minutes early to set up. Garbage and recycling in each zone and we ask that you respect the space. Ask that your group leaves on time so we can clean up for the next group.

You can bring your own food, cake, and drinks (non-alcoholic of course!) If you need your cake in a fridge/freezer, we can do that! Please be mindful of any food sensitivities or allergies in your group.

You are welcome to bring your own decor - think tablecloths, balloons, and themed decor! However, there are a few guidelines. Please, no pinatas, confetti, or small pieces that could be a choking hazard. Helium balloons will not be admitted! Only painters tape will be allowed...

In order to make things smooth and easy for both you and us, we've built a system so that once you invite guests they can RSVP and complete a standard waiver in advance, as required by our insurance. For more information on how to use the system as a host, click here!

Please confirm any additional entertaienrs or ideas - we'll be happy to work with you but we need to know in advance. We're always happy to chat - just get in touch!

monthly passes

Monthly passes give your child access to unlimited fun, making it easy to drop in for as long or short a visit as you want.

Passes include one child and their accompanying adult(s). We're parents and we know costs add up, so we offer discounts on passes for multiple children in a family.

In addition to unlimited play, you'll also get first access and discounts on other activities, as well as exclusive offers and invitations.

Field Trips

We will, but not quite yet. Field trips, overnights, you name it and we're figuring out what works best. Stay tuned or get in touch!

partnerships

If you've got cool ideas, we're happy to talk. Drop by or get in touch.